Order & Return

Ordering Process:

Steps to Place an Order:

1. Product Selection:
   • Browse through our website and add desired items to your shopping cart by clicking on the “Add to Cart” button.
2. Checkout:
   • Once you’ve finished selecting products, proceed to checkout by clicking on the shopping cart icon and following the prompts.
3. Shipping Information:
   • Enter your shipping address and select a preferred shipping method.
4. Payment:
   • Choose a payment method and provide necessary payment details to complete your order.
5. Order Confirmation:
   • After successfully placing your order, you will receive an order confirmation email containing details of your purchase, including an order number.

Confirmation Details:

• Upon confirmation of your order, you will receive a confirmation email with your order details and estimated delivery time.

Return Policy:

Conditions Under Which Returns Are Accepted:

• We accept returns under the following conditions:
  • Damaged or Defective Products:
    • If you receive a damaged or defective product, please contact us within 1 hours of receipt to initiate a return.
  • Incorrect Item Received:
    • If you receive an incorrect item, please notify us within 1 hours of delivery.

Procedure for Initiating Returns:

1. Contact Customer Service:
   • If you wish to return an item, please contact our customer service team via email at nellai.nammaoorukadai@gmail.com or by phone at +919363203236.
2. Provide Details:
   • Provide your order number and details of the item(s) you wish to return, including the reason for return.
3. Return Authorization:
   • Once your return request is approved, we will provide you with a return authorization number and instructions for returning the item(s).

If you have any further questions regarding our ordering process or return policy, please don’t hesitate to contact our customer service team. We are here to assist you throughout the process and ensure your satisfaction with your shopping experience.